GachGhor Return & Warranty Policy

At GachGhor, we are committed to delivering authentic handcrafted items, premium home décor, and eco-friendly lifestyle products that match both description and photos provided. To ensure a smooth shopping experience, please review our return and warranty policy below:

Before Placing an Order

We encourage you to carefully review the product description, size, and details before confirming your purchase. For any additional questions, feel free to contact us directly.

Return & Exchange Policy

• If the delivered product matches the description and images, it will not be eligible for return.

• However, customers may exchange the product for another item of equal or higher value.

  • If the exchanged item is of higher value, the price difference must be paid.

  • Exchanges for lower-value products are not allowed.

• All delivery and return shipping costs must be covered by the customer.

Warranty & After-Sales Service

• Products that come with a manufacturer’s warranty will be eligible for service as per warranty terms.

• In some cases, brand-authorized service centers will provide support, and you may need to visit your nearest service point.

• Any shipping or transportation cost related to warranty service or return will be the customer’s responsibility.

Key Notes

• Always keep the product in original condition and packaging for a smooth service or exchange process.

• Warranty service and product support are designed to give you a hassle-free shopping experience with GachGhor’s trusted handcrafted and lifestyle products.